Facebook’s Public Relations Fiasco

Have you ever heard the saying…

If it ain’t broke, don’t fix it!

Well, I’m guessing the executives at Facebook have never heard the saying before because if they have, they wouldn’t have shot themselves in the foot by redesigning their home page.

According to several online polls, over 90% of Facebook users hate the new design. And I am one of them.

Their original home page design was just fine. I don’t understand why they feel the need to tinker with it. The redesign has now turned into a public relations headache for them.

So, the lesson of the day is:

Listen to your customers. Unless they tell you that they want something changed, leave it alone.


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